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Partial Outage Disrupts ChatGPT Paid Users

OpenAI pinpointed the root cause of errors affecting paid accounts by 8:38 a.m. ET.

An iPhone showing the ChatGPT logo on its screen
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Overview

  • Elevated error rates have disrupted all paying ChatGPT users since 8:38 a.m. ET today, though free accounts are operating normally.
  • OpenAI confirmed the partial outage on its status page and diagnosed the underlying issue within minutes of its onset.
  • Over 1,500 incident reports in the United States and nearly 1,000 in the United Kingdom have been logged on Down Detector.
  • OpenAI engineers are implementing a mitigation strategy designed to restore full service functionality to affected users.
  • This interruption appears less severe than past multi-hour outages, suggesting incremental improvements in ChatGPT’s operational resilience.