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Paris Court of Appeal Orders Deliveroo to Reinstate Nine Couriers and Pay Unpaid Wages

Deliveroo disputes the court decision, insisting its contractor framework has been recognized by authorities ahead of its takeover by DoorDash.

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Overview

  • The court concluded that Deliveroo exercised de facto subordination by imposing uniforms, geographic zones, procedures and scheduled app connection times on the couriers.
  • A courier dismissed in 2020 for health reasons must be reinstated and compensated €93,000 in unpaid wages.
  • Several other couriers are set to receive more than €100,000 each in back pay for concealed employment.
  • Deliveroo has appealed the rulings, arguing that its labor model has been overhauled and ratified by public authorities as involving genuine independent contractors.
  • The latest decisions follow a 2022 €375,000 penalty and align with EU directives and a March 2025 Anses report calling for greater transparency in algorithmic management.