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Papyrus Enters Administration, HopeLine24/7 Closes

Loss of the helpline risks adding pressure to NHS child and adolescent mental health services, increasing strain on families seeking help.

Overview

  • Papyrus Prevention of Young Suicide entered administration on Tuesday and joint administrators from Opus Restructuring & Insolvency were appointed to manage an orderly wind-down.
  • The charity’s HopeLine24/7 crisis helpline stopped operating immediately, removing Papyrus’s round-the-clock specialist phone support for people in acute crisis.
  • Trustees said rising demand, higher operating costs and a fall in reliable funding forced the charity to explore cost cuts and service transfers before appointing administrators.
  • Administrators are reviewing Papyrus’s services and assets and will seek to transfer programmes to other organisations where possible, but they gave no timetable or guarantee of continuity.
  • Fundraisers including the 3 Dads Walking group, which raised more than £1.5m for Papyrus, said they were devastated and warned the closure will push more people toward already overstretched NHS and CAMHS services.