Overview

• The nationwide home‑delivery system launched in June replaces pharmacy pickups and automates the transition for existing beneficiaries.
• The standard provision is up to 90 units per month per affiliate, ordered via an Orden Médica Electrónica and renewed every six months.
• When a physician prescribes more than 90 units, the request is centrally reviewed by PAMI for authorization and must be revalidated on the same six‑month cycle.
• Supplies are procured through public tender and the upgraded products—anatomical, elastized and higher‑absorption—were evaluated under ANMAT criteria.
• Urbano Express handles deliveries at no cost, couriers are credentialed, any adult at the registered address may receive the package, and neither PAMI nor the provider will ask for personal financial data.