Overview
- Affiliates receiving home deliveries since June must update their electronic medical order by November 30, while those who joined later renew at the six‑month mark.
- Renewals are processed by the primary care doctor before the current order expires, with assistance available via PAMI’s 138 line or local agencies.
- Urbano Express manages nationwide logistics, making an initial delivery attempt and a second within 72 hours if the first is unsuccessful.
- Monthly provisions are set at 30, 60 or 90 units based on medical need, and requests for more than 90 require evaluation by PAMI’s central office.
- Launched on June 1, the home‑delivery model replaced pharmacy pickup to remove intermediaries and provide full traceability of each delivery.