Overview
- PAMI launched the mandatory identity-verification flow in early June, enabling the new checks on both the Mi PAMI mobile app and the website.
- The step-by-step process asks users to validate a working email, register a current mobile number, confirm personal data and create or update a stronger password.
- PAMI warned that users who do not complete the verification could face temporary restrictions on digital tools such as the electronic credential, online prescriptions and appointment management.
- The procedure is free and must be done only through official Mi PAMI channels, and PAMI said physical cards and in-person services will remain valid and available during 2026.
- PAMI presents the measure as a response to rising scams targeting older adults, and the change could reduce fraud while increasing the need for support for less tech-savvy affiliates to avoid losing access.