Overview
- Birmingham Magistrates' Court sentenced the case on December 9, fining Palm by H20 Ltd £10,000 with £10,186 costs and a £2,000 surcharge, and fining owner Mohammed Naveed £6,500 with the same costs and surcharge.
- The June 2024 incident left 29 diners very ill and hospitalised several, and Coventry City Council says many victims still report lasting physical and mental effects.
- Laboratory testing found 17 of 18 stool samples carried the same Salmonella strain, which authorities reported had not been seen before in the UK.
- Health inspectors documented inadequate hand washing, insufficient staff training, and raw meat storage and handling that created cross-contamination risks.
- The business voluntarily closed, saw its hygiene rating drop from five to one, then regained a five-star score in August 2024 that was confirmed at a January 14 follow-up inspection.