Overview

• New CEO Evelyn Palla pledges a complete reset, promising hard cuts at headquarters and a review of every role for measurable customer value.
• Decision-making is set to shift from the Berlin Bahntower to regional operational teams to reduce bureaucracy and speed up responses.
• Passenger experience moves to the forefront with commitments to cleaner trains, more inviting stations and reliably open onboard bistros.
• DB Navigator will add a digital construction-alert feature to better integrate work zones into journey planning and improve travel predictability.
• Palla warns delays will persist during the Generalsanierung running to 2036, as the government targets at least 70% on-time ICE/IC service by end‑2029 after roughly 60% in 2025.