Overview
- LESCO, GEPCO and MEPCO began printing and issuing the redesigned bills this week, IESCO is scheduled to start next week, and other distribution companies are completing procurement before rollout.
- The new layout presents the total payable amount, due date and units consumed in prominent positions so customers can read key charges at a glance.
- Quick Response (QR) codes on the bills connect consumers to supplementary billing details and mobile payment or service options.
- The ministry said the change responds to repeated complaints that old bills were overcrowded with technical details and mixed up energy charges with multiple taxes collected on behalf of government bodies.
- Officials frame the redesign as part of wider Power Division reforms to boost transparency and service delivery, and they expect a phased national rollout as DISCOs finish printing and implementation tasks.