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OYO Delists Noida Hotel After Bengali Skater’s Family Is Turned Away

Noida police deny ever ordering hotels to refuse guests from West Bengal following a receptionist’s false claim of a Bangladesh ban.

Overview

  • OYO issued a formal apology, removed the Meera Eternity property from its booking platform and launched an internal inquiry into the incident.
  • The father and his 14-year-old son, a national-level skater, arrived in Noida for a championship and were turned away at the Sector 44 hotel after staff cited a made-up police order barring guests from Bangladesh, Punjab and Jammu and Kashmir.
  • The hotel receptionist repeatedly conflated Bengalis with Bangladeshis, telling the family “Bengal or Bangladesh, it’s the same thing” when they insisted they were from West Bengal.
  • Noida DCP Yamuna Prasad clarified that police only instruct hotels to verify documentation of Bangladeshi nationals and issued no directive against guests from any Indian state.
  • The family had to relocate to a more distant hotel in Sector 49 and OYO customer care promised a refund within seven to ten days as the case attracts wider scrutiny.