Overview
- Applications opened on October 1 for eligible OVO customers, with online checks and instant decisions on support.
- Offerings include free electric blankets, smart sockets and home efficiency kits, with some customers also receiving mattress toppers.
- Selected households may get larger upgrades such as new boilers, heat pumps or loft insulation via ECO4 or the Great British Insulation Scheme.
- Financial support features Direct Debit reductions, emergency credit top-ups and extended repayment plans for those in debt.
- The programme is delivered with the Warm Welcome Campaign and StepChange, builds on £190 million of support since 2022, and is paired with OVO’s call for a targeted social tariff.