Overview

• Microsoft acknowledged the issue and said it is investigating ongoing problems affecting Outlook email performance in Europe.
• User reports on Down Detector climbed into the hundreds, with tallies ranging from more than 600 to nearly 800 within hours.
• Reports began around 12:40 BST on August 29, with many users unable to receive or send messages or connect to servers.
• Roughly half of reports cited failures receiving emails, about 30% involved sending issues, and the rest noted server connection errors.
• Customers across Europe, including in Turkey, posted about disrupted email service, and Microsoft has not yet given a cause or resolution timeline.