Overview

• Otter.ai has introduced three AI agents: the Meeting Agent, Sales Agent, and SDR Agent, to enhance productivity and automation in business settings.
• The Meeting Agent, now rolling out to all users, can schedule calls, draft emails, and answer questions based on meeting data, with Zoom compatibility expanding to Microsoft Teams and Google Meet soon.
• The Sales Agent provides real-time coaching to sales representatives during customer calls, offering advice based on company data and successful past interactions.
• The SDR Agent can independently conduct live product demonstrations and answer customer inquiries during Zoom meetings, aiming to streamline sales processes.
• Otter.ai plans to enhance the Meeting Agent with proactive contributions during discussions while implementing privacy safeguards to prevent sensitive disclosures.