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Ottawa Orders Canada Post to End Door-to-Door Delivery, Loosen Mail Standards

Ottawa cites insolvency at Canada Post to justify cost-cutting directives.

Overview

  • The federal directive lifts moratoriums on converting home delivery to community mailboxes and on closing or repurposing rural post offices.
  • About one quarter of addresses — roughly 4 million — will shift to community mailboxes, which Ottawa estimates could save close to $400 million a year.
  • Delivery standards for non-urgent letter mail will move from two to four days to a range of three to seven business days as items travel by ground instead of air.
  • Canada Post must file an implementation plan within 45 days that details timelines and expected impacts on workers.
  • The changes come during a protracted dispute with the Canadian Union of Postal Workers, with new offers due Sept. 26 and the carrier reporting a $407 million quarterly loss and more than $5 billion in losses since 2018.