Overview
- Origin Energy said it is conducting an urgent investigation after a major news outlet told the company it had received an alleged sample of customer records; the sample's authenticity and the full scope of any access remain unverified.
- The company told investors it does not believe customer bank account or credit card details were exposed.
- Origin has notified the Australian Cyber Security Centre and the Australian Federal Police and is engaging the Office of the Australian Information Commissioner to manage cyber response, law‑enforcement steps and privacy obligations.
- A news outlet reported the alleged sample contained 50 records listing names, addresses, emails, dates of birth, phone numbers and billing history and said a hacker claimed access to up to 2 million customers, but those claims have not been confirmed.
- Origin’s shares fell by more than 2 percent after the report and customers could face formal notification if regulators determine the incident meets Australia’s notifiable data breach criteria, with the company promising further updates as investigations continue.