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1h ago

Origin Energy Opens Urgent Probe Into Possible Customer Data Breach

Origin’s notification to national authorities may trigger regulatory review or customer alerts.

Origin Energy is investigating a potential cyber incident after a hacker claimed to have stolen the personal details of up to two million customers.
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The company said it was aware of an incident in which customer data may have been accessed by an unauthorised party.
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Overview

  • Origin disclosed the investigation on Wednesday, July 22, and the share price fell about 2–3 percent after the company filed a notice to the ASX.
  • Media reports say an alleged hacker supplied a 50‑record sample to a newspaper and claimed access to about 2 million accounts but those claims have not been verified by investigators.
  • Origin says it does not believe customer credit card or bank details were accessed and that its probe is being treated as a matter of urgency.
  • The company has notified the Australian Cyber Security Centre, the Australian Federal Police and engaged the Office of the Australian Information Commissioner as enquiries continue.
  • With roughly 4.7–4.8 million accounts at stake, customers may face heightened risk of scams or identity fraud and should expect further updates from Origin and possible regulatory action.