Orange Mobile Network Disrupted Across France

Overview

• Users began reporting failures to make calls, send messages and use mobile data on Wednesday morning, with outage reports spiking around 11:30–12:00.
• Downdetector logged thousands of user complaints at the peak and showed the volume of reports declining after midday, indicating partial restoration for many customers.
• Orange and its low-cost subsidiary Sosh posted apologies on X and said repair teams were fully mobilized to fix the network.
• Smaller numbers of users also logged problems with other French operators on Downdetector, but Orange was the main operator affected and the root technical cause was not disclosed.
• Further details and any official post-incident findings are pending from Orange or regulators, and users should expect updates from the operator as the situation is investigated.