Overview
- User reports of failures began in the early afternoon, with outlets citing issues from around 13:00 to 14:00 local time.
- Downdetector registered a surge of complaints as customers reported loss of signal and no mobile internet.
- Affected users said they could not make or receive calls or SMS, with problems noted across several Spanish communities including Asturias.
- Orange issued a social media notice acknowledging the incident, apologizing to customers and stating that engineers are working to normalize service.
- Spanish media characterized the disruption as leaving thousands without service, with no resolution announced as of the latest reports.