Overview
- About 14,096 services in south‑east Melbourne are offline across Frankston and the Mornington Peninsula, according to Optus.
- The company attributes the failure to an aerial fibre break and says the cause is under investigation.
- Optus advises affected users can call 000 only if another mobile network is available or by using Wi‑Fi calling.
- This is the fourth outage in recent months reported to have impeded access to emergency services.
- A September 18 incident in South Australia blocked roughly 600 triple‑zero calls and is before a Senate inquiry, with CEO Stephen Rue citing human error for that fault.