Overview
- Withdrawal covers multiple women's and men's 100ml roll‑ons across eight fragrances, with batch codes published for consumers to check.
- Regulators instructed retailers and distributors to remove affected units immediately, and users with reactions are told to stop using the product until irritation subsides.
- Mitchum says the formula did not change and that only fragrance allergen disclosures on labels were updated to meet new industry requirements.
- The company is offering full refunds and compensation, has posted batch‑code guidance, and set up customer support promising replies within 72 hours.
- Products were sold in the UK, Ireland and South Africa, the listed country of origin is South Africa, and Mitchum says most on‑shelf stock remains unaffected.