Overview

• The latest batch affects roughly 959,904 homes and businesses across locations including Blackpool, Portsmouth, Manchester and London.
• Stop-sell blocks new sales and upgrades of copper-based phone and broadband, while existing copper customers can remain until fibre is available at their address.
• The policy forms part of the shift to broadband-powered Digital Voice, which moves landline calls to VoIP once full fibre is widely available in an exchange area.
• About 1,041 exchanges nationwide are now under stop-sell, covering around 8.9 million properties, and Openreach says its Full Fibre network reaches roughly 20 million premises with over 7.7 million taking service.
• BT highlights AI spam protection within Digital Voice that has blocked more than 20 million scam calls, though VoIP relies on local power and some personal alarms may need adaptations.