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Openbank Tops 300,000 Mexico Customers in Six Months as Country CEO Exits

Santander executives call the Mexico rollout strategic after the digital bank beat its early targets.

Overview

  • Openbank reports more than 1.3 million transactions since launch and over 5 billion pesos in customer balances, with one report also citing about 230 million euros.
  • Country CEO Matías Núñez announced his departure on social media after a three‑decade Santander career in Argentina, Spain and Mexico, and no successor has been named.
  • The bank introduced two consumer protections: 30‑day coverage for theft or accidental damage on digital purchases and a 30‑day price‑drop reimbursement for online buys.
  • Recent app additions include Google Wallet for tap‑to‑pay, instant transfers, bill payments, real‑time spending tracking and the creation of savings sections within the basic account.
  • Regulatory data from the CNBV to June show 1,459 million pesos in deposits, total assets of 6,110 million pesos and a loan portfolio of 86 million pesos.