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OpenAI's GPT Store Faces Content Moderation Challenges

Rapid growth and policy enforcement issues plague the digital marketplace.

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GPT Store was launched in January 2024 to let users make custom chatbots

Overview

  • OpenAI's GPT Store, launched in January, now hosts over 3 million custom GPTs, including many that violate copyright rules, bypass AI content detectors, and impersonate public figures.
  • The store faces challenges with content moderation, as it struggles to balance rapid growth with adherence to OpenAI's usage policies.
  • Several GPTs in the store offer services that attempt to circumvent academic integrity tools, raising concerns about promoting academic dishonesty.
  • OpenAI's policies prohibit creating GPTs that promote academic dishonesty, engage in copyright infringement, or impersonate individuals without permission, but enforcement appears to be a challenge.
  • The GPT Store's issues highlight the difficulties of managing a large-scale digital marketplace, with potential implications for OpenAI's reputation and the broader AI community.