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yesterday

OpenAI’s Consumer Gravity Grows as ChatGPT Use Skews Personal

New usage data underscores a consumer tilt for ChatGPT, signaling pressure to monetize beyond slow-moving corporate deployments.

ChatGPT running on phone with laptop in the background
Gemini logo on a phone
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Overview

  • OpenAI says ChatGPT now reaches roughly 700 million weekly active users worldwide.
  • An OpenAI study of 1.5 million chats from May 2024 to June 2025 found 73% were personal rather than work-related, excluding API traffic from developers and enterprises.
  • Enterprise uptake remains sluggish, with an August MIT report finding 95% of AI pilot projects have stalled.
  • OpenAI projects revenue of up to $12.7 billion in 2025 and $29.4 billion in 2026 yet is still expected to post multi‑billion‑dollar annual losses.
  • Recent federal rulings in Bartz v. Anthropic and Kadrey v. Meta favored fair use for training data, while the New York Times case against OpenAI and Microsoft remains unresolved after a judge ordered preservation of millions of chat logs.