Overview

• Operator is OpenAI's latest AI tool designed to perform tasks like grocery shopping, booking rides, and making reservations through web navigation.
• The tool uses a Computer-Using Agent (CUA) model powered by GPT-4o, enabling interaction with graphical user interfaces (GUIs) without custom API integrations.
• Users and analysts have criticized Operator for slow performance, occasional errors, and reliance on human intervention for complex tasks or troubleshooting.
• Privacy concerns have been raised as Operator stores screenshots and user interactions on OpenAI's servers for up to 90 days, though some data-sharing can be disabled by users.
• Currently exclusive to U.S.-based ChatGPT Pro subscribers at $200/month, OpenAI plans to expand Operator's availability to lower-tier plans and additional regions later in 2025.