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OpenAI Rolls Out 'Company Knowledge' to Bring ChatGPT Into Enterprise Data

The rollout targets organizations seeking AI that works over their own documents and messages with traceable sources.

Overview

  • The feature is launching for ChatGPT Business, Enterprise, and Edu customers as OpenAI begins a phased rollout.
  • ChatGPT can search and synthesize across connected work apps to deliver cited, context-aware answers drawn from internal systems.
  • Supported integrations include platforms such as Slack, SharePoint, Google Drive, GitHub, Gmail/Outlook, HubSpot, Salesforce, Dropbox, and Box, with more connectors like GitLab and ClickUp expected this week.
  • OpenAI says a version of GPT-5 powers multi-source reasoning, and demos show tasks like meeting pre-briefs and customer feedback summaries built from company data.
  • OpenAI emphasizes permission-respecting access and customer control of data, while reporters note the offering trails Microsoft Copilot Search and Google Gemini Enterprise, which also price at about $30 per user per month; OpenAI plans deeper, more automatic integration over time.