Overview
- The outage began early on July 16 as thousands of users worldwide reported ChatGPT, Sora and Codex failures on Downdetector around 6 a.m. IST.
- Downdetector data showed more than 3,400 U.S. reports, with 82 percent citing ChatGPT errors, 12 percent website issues and 6 percent app disruptions alongside API and video generation delays.
- OpenAI acknowledged elevated error rates on its service status page and deployed mitigations that restored all impacted services after roughly three and a half hours.
- The exact cause of the disruption remains undisclosed, prompting speculation among users and analysts about server overloads or software bugs.
- OpenAI advises against repeated login attempts to avoid security locks and urges users to track updates on its official status page as #ChatGPTdown trended across social media.