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OpenAI Pushes ChatGPT Work to Bring Agent Power to Office Users

The company links a new GPT‑5.6 capability step with steep Luna price cuts to sell ChatGPT Work as a $20-a-month productivity product that could change routine white-collar tasks.

Overview

  • OpenAI is packaging autonomous agent features into ChatGPT Work and selling it through the $20-per-month Plus plan to reach nontechnical office users.
  • The company says GPT‑5.6 improves work tasks by processing large document sets, producing slides and reports, and doing deeper research for professionals.
  • OpenAI announced a permanent price correction called Luna that it says cuts inference costs by about 80 percent to make powerful models cheaper to use.
  • The firm reported hitting 20 million users and is rolling in integrations such as email and iMessage access, a move that raises practical privacy and data‑access trade-offs for users and companies.
  • Internal use of tools like Codex is very high but external adoption lags, with OpenAI employees using Codex at roughly 98 percent while organization subscribers use agents at about 17 percent and individual subscribers below 1 percent, so the company is simplifying interfaces and stressing safety benchmarks to build trust.