Overview

• The Agentic Payments pilot enables ChatGPT users to discover products, place orders, and complete UPI payments without leaving the chat.
• BigBasket is live as an early merchant and Vi joins as an initial partner, with Axis Bank and Airtel Payments Bank supporting the banking layer.
• Razorpay’s infrastructure integrates NPCI capabilities including UPI Reserve Pay and UPI Circle to enable in-chat authentication and fund blocking.
• Partners emphasize user control with explicit consent, two‑factor authorization, live tracking, and options to revoke or cancel payments, and AI providers do not receive payment data.
• The program is limited while partners assess security, reliability, and experience, and Razorpay says a national rollout of the pilot is underway with broader access expected in the coming months as NPCI debuts related UPI features at GFF 2025.