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OpenAI Launches Instant Checkout in ChatGPT, Bringing In-Chat Purchases to U.S. Etsy Sellers

Powered by an open protocol built with Stripe, the rollout signals OpenAI’s push to turn ChatGPT’s massive audience into a direct commerce channel.

Overview

  • Instant Checkout is live for U.S. ChatGPT Free, Plus, and Pro users with single-item purchases from Etsy sellers, with support for over one million Shopify merchants coming soon.
  • Orders, payments, and fulfillment are handled by merchants while ChatGPT acts as an intermediary using the Agentic Commerce Protocol, and the experience is free for users with a small fee charged to merchants.
  • OpenAI says product results are organic and unsponsored, though whether Instant Checkout is enabled is considered when ranking multiple sellers of the same product.
  • The Agentic Commerce Protocol, co-developed with Stripe, is being open-sourced to help merchants and developers adopt agent-enabled checkout across platforms.
  • Shares of Etsy and Shopify rose on the news, as analysts framed the move as a potential challenge to search- and marketplace-led commerce from companies like Google and Amazon.