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OpenAI Investigates Ongoing Global Outage Disrupting ChatGPT and Sora Services

OpenAI has flagged a partial outage on its status page; engineers are investigating elevated error rates and latency affecting both free and paid users.

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Woman using a mobile phone with ChatGPT on the screen.
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Overview

  • The disruption began at around 9 am BST (3 am ET) on June 10 and persists with thousands of users worldwide reporting access issues.
  • OpenAI’s system status now shows a partial outage covering 14 API components, 21 ChatGPT modules and four Sora elements.
  • Users encounter generic error alerts such as “Something seems to have gone wrong” alongside network error messages on web and mobile interfaces.
  • Some paid and enterprise subscribers report minimal disruption while free accounts remain largely unresponsive or sluggish.
  • The root cause remains unknown as Downdetector logs have spiked above 1,100 reports and OpenAI works to restore full functionality.