Overview

• The June 10 disruption began midday UTC and left both free and paid users, along with Sora video service customers and API integrators, unable to submit or receive responses
• Users encountered error messages such as “Hmm…something seems to have gone wrong” and “A network error occurred,” prompting thousands to report issues on DownDetector
• OpenAI’s status page showed elevated error rates across 14 API components, 21 ChatGPT modules and multiple Sora features before engineers located the fault
• This marks the fifth major ChatGPT service interruption in 2025, following incidents in January, March, April and May, heightening concerns over AI service reliability
• The outage disrupted workflows for professionals, educators and students who rely on ChatGPT for writing, coding and research, leading to a wave of social media reactions