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OpenAI Fined $15.6 Million by Italian Privacy Regulator Over ChatGPT Data Practices

Italy's Garante authority found OpenAI violated EU privacy laws by improperly processing personal data and lacking transparency.

  • Italy's privacy watchdog, Garante, fined OpenAI €15 million ($15.6 million) after concluding an investigation into ChatGPT's data practices.
  • The regulator determined that OpenAI processed user data without a proper legal basis and failed to meet transparency and information requirements.
  • The investigation also revealed that ChatGPT lacked adequate age verification measures to prevent users under 13 from accessing inappropriate content.
  • OpenAI has criticized the fine as 'disproportionate,' noting it is nearly 20 times the revenue the company earned in Italy during the relevant period, and plans to appeal.
  • The Garante has mandated a six-month public awareness campaign in Italy to educate users about ChatGPT's data collection practices.
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