Overview

• The outage began around 8:30 AM EDT on June 10, affecting users worldwide on ChatGPT’s mobile and desktop apps as well as other OpenAI services
• OpenAI detected system failures at 8:36 AM and immediately launched an investigation into elevated error rates and service latency
• The incident impacted 21 distinct services, including the Sora video generator and OpenAI APIs, according to the company’s status page
• Downdetector data showed reports peaked at 1,131 incidents at 11:35 AM, rising sharply from 10:20 AM onwards
• This disruption follows similar outages on June 4, 2024, and December 26, 2024, highlighting ongoing infrastructure reliability issues