OpenAI Faces New GDPR Complaint Over ChatGPT's Data Mismanagement

Privacy rights group noyb files a complaint against OpenAI for its AI chatbot's failure to correct personal data inaccuracies under GDPR regulations.

Noyb, a Vienna-based privacy rights nonprofit, has filed a GDPR complaint against OpenAI in Austria, claiming the AI chatbot ChatGPT generates and fails to correct false personal data.
The complaint highlights ChatGPT's inability to rectify or erase incorrect information, violating the stringent data protection laws in the EU.
OpenAI faces potential hefty fines and regulatory changes as GDPR can impose penalties up to 4% of global turnover.
The case, likely to be handled through EU cooperation, could set a precedent for how AI companies manage personal data in Europe.
OpenAI has previously faced similar legal challenges and was forced to make adjustments after a 2023 ruling by Italy's data protection authority.