Overview
- ChatGPT Enterprise now serves more than seven million workers and, according to OpenAI, subscriptions grew more than ninefold year over year.
- Company data show weekly enterprise message volume up 8% year over year, with the average worker sending 30% more messages.
- Survey respondents reported saving 40–60 minutes per day on average, with heavy users saving over 10 hours per week, and 75% said AI improved either speed or quality; 73% of engineers cited faster code delivery and 87% of IT workers reported quicker issue resolution.
- Use is shifting to repeatable workflows, with Projects and Custom GPTs up about 19x and average reasoning token consumption per organization up roughly 320x, alongside more coding activity by non‑technical roles.
- Adoption is expanding in healthcare alongside technology and manufacturing and growing fastest in Australia, Brazil, the Netherlands, and France, even as outside studies note that realized gains often depend on effective integration.