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OpenAI Declares 'Code Red' to Bolster ChatGPT as It Rushes Reported GPT-5.2 Update

The shift comes after Gemini 3 impressed on benchmarks, putting renewed pressure on OpenAI’s core product.

Overview

  • Sam Altman directed employees to prioritize ChatGPT quality in an internal 'code red' and to pause side projects, including the Sora video tool and ad tests, according to reports.
  • OpenAI is reportedly preparing to release GPT-5.2 as soon as this week to counter Google’s Gemini 3, with further tuning focused on user experience.
  • The company highlights enterprise traction, saying a survey of 9,000 workers shows ChatGPT saves 40–60 minutes per day and that more than 1 million businesses now pay for its products, with message volume up eightfold since late 2024.
  • Google’s Gemini 3 has drawn widespread industry praise and now leads public leaderboards such as LM Arena, with reports showing Gemini’s user growth outpacing ChatGPT in recent months.
  • Altman’s Tonight Show comments about using ChatGPT for parenting drew online backlash, as separate reporting details lawsuits alleging mental-health harms linked to model behavior that critics say was tuned for engagement; OpenAI has denied the first such claim and says it is reviewing newer cases.