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2h ago

Opal Fault Widens, Blocking Contactless Payments on Sydney Trains

Officials direct customers to use Opal cards, with staff keeping gates open at affected stations.

Sydneysiders will have to use their opal card to access the train network. NewsWire / Max Mason-Hubers
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Overview

  • Transport for NSW says credit and debit taps are failing at some rail station gates after the malfunction broadened overnight.
  • The issue began Friday with top-up and ticket machines and has since spread to card readers used for tapping on and off.
  • Opal cards continue to work at gates, and balances already loaded on cards are unaffected.
  • Stations are leaving gates open or providing staff assistance, and default fares will be corrected automatically once systems recover.
  • The disruption is confined to rail, which sees more than 450,000 weekend trips, and customers can still top up via the Opal app, website or retailers.