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Opal Fault Widens, Blocking Contactless Payments on Sydney Trains

Officials direct customers to use Opal cards, with staff keeping gates open at affected stations.

Overview

  • Transport for NSW says credit and debit taps are failing at some rail station gates after the malfunction broadened overnight.
  • The issue began Friday with top-up and ticket machines and has since spread to card readers used for tapping on and off.
  • Opal cards continue to work at gates, and balances already loaded on cards are unaffected.
  • Stations are leaving gates open or providing staff assistance, and default fares will be corrected automatically once systems recover.
  • The disruption is confined to rail, which sees more than 450,000 weekend trips, and customers can still top up via the Opal app, website or retailers.