Overview
- Phase 1 makes genuine Ola parts available directly to customers, independent garages, mechanics, and fleets via the Customer App and website.
- Access to diagnostic tools and technician certification is planned for later this quarter, with training designed to let mechanics self-train and earn Ola credentials.
- Bhavish Aggarwal said the scale-up opens Ola’s service capability to every garage, fleet, and customer, matching the standards of the company’s own network.
- Ola frames Hyperservice as a pillar of its India Inside strategy to build an open, domestically integrated after-sales platform.
- The company says the move will strengthen unit economics by expanding high-margin parts and accessories, while Hindustan Times reports Ola remains unprofitable and its shares fell 2.08% on Monday.