Ola Electric Faces Government Probe Over Service and Product Standards

India's consumer protection authority has enlisted the Bureau of Indian Standards to investigate Ola Electric following 10,000 customer complaints.

The Central Consumer Protection Authority (CCPA) has initiated an investigation into Ola Electric due to a significant number of service and product complaints.
Ola Electric, a leading e-scooter manufacturer in India, has received 10,000 complaints, prompting regulatory scrutiny.
The Bureau of Indian Standards will conduct a detailed investigation to assess the allegations of service deficiencies.
Ola Electric claims to have resolved 99.1% of the complaints, which it describes mostly as minor issues like loose parts or software unfamiliarity.
The investigation has impacted Ola Electric's market performance, with shares dropping 7.6% since their debut.