Overview
- Ofcom is investigating whether Meta provided complete and accurate information about WhatsApp during its wholesale review of the business bulk SMS market.
- The inquiry centers on responses to two section 135 notices issued on July 31, 2024 and June 19, 2025 under the UK Communications Act 2003, with potential section 138 enforcement for noncompliance.
- The scope concerns WhatsApp Business in the application‑to‑person messaging market used for appointment reminders, delivery updates, and login codes.
- The regulator has not disclosed which elements may be deficient and says further updates will appear on its enforcement register.
- Meta says it takes regulatory obligations seriously and will cooperate, while investors weigh HSBC’s reiterated Buy rating with a $905 target alongside guidance for materially higher 2026 capital spending.