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Ofcom Opens Formal Investigation Into TikTok’s Age Checks

The regulator is testing whether TikTok’s behavioural “age inference” system can reliably stop children from seeing harmful content and may press platforms to adopt identity-based verification.

Overview

  • Ofcom launched a formal probe on Thursday, July 16, 2026, to establish whether TikTok’s age-assurance systems are failing to detect significant numbers of children and so leaving them exposed to harmful material.
  • The investigation focuses on so-called age inference, a behavioural method that estimates age from activity and interactions, which Ofcom says is not listed in its guidance as a ‘highly effective’ verification method.
  • TikTok says it is confident it meets the Online Safety Act, defends its use of advanced age-inference tools, says UK accounts default to under-18 settings until age is verified, and has pledged to cooperate with Ofcom.
  • Ofcom’s Age Assurance report found measurable progress since the Online Safety Act took effect, with children encountering 'highly effective' checks rising from 25% to 43%, but it also documented gaps such as search results that still link to porn sites without age checks.
  • If Ofcom finds breaches it can fine firms up to £18 million or 10% of qualifying global revenue and has already opened dozens of investigations into adult services while planning further assessments to Parliament and app-store reporting next year.