Ofcom Bans Inflation-Linked Mid-Contract Telecom Price Hikes
New rules require telecom providers to disclose fixed price increases in clear monetary terms at the point of sale.
- Telecoms providers are now prohibited from linking mid-contract price hikes to unpredictable inflation rates.
- All price increases must be disclosed upfront in pounds and pence, providing transparency for consumers at the time of purchase.
- The rule aims to protect households from unexpected cost increases and help them manage their budgets more effectively.
- Contracts with unspecified price rises must give customers 30 days' notice and allow them to exit penalty-free.
- Critics warn that fixed annual price hikes could result in higher costs for some consumers, described as a 'transparency tax.'