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Ofcom Bans Inflation-Linked Mid-Contract Telecom Price Hikes

New rules require telecom providers to disclose fixed price increases in clear monetary terms at the point of sale.

  • Telecoms providers are now prohibited from linking mid-contract price hikes to unpredictable inflation rates.
  • All price increases must be disclosed upfront in pounds and pence, providing transparency for consumers at the time of purchase.
  • The rule aims to protect households from unexpected cost increases and help them manage their budgets more effectively.
  • Contracts with unspecified price rises must give customers 30 days' notice and allow them to exit penalty-free.
  • Critics warn that fixed annual price hikes could result in higher costs for some consumers, described as a 'transparency tax.'
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