Ofcom Bans Inflation-Linked Mid-Contract Price Hikes for Telecoms

New rules will require providers to present price rises in clear terms from January 2025, offering customers greater financial certainty.

• From January 2025, telecom providers must detail any price rises in pounds and pence at the start of contracts.
• The ban addresses customer complaints about unpredictable, inflation-linked price increases.
• Major providers like BT and Vodafone have already adjusted their practices ahead of the new rules.
• Ofcom's decision follows a surge in customer complaints during the cost-of-living crisis.
• The move aims to help consumers better manage their finances and compare deals more easily.

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