Overview

• A representative OCU survey of 1,044 travelers found that paying for hand luggage adds an average €56 to low-cost flight tickets.
• Thirty-six percent of passengers only learn about the extra fee at check-in and 20% at the boarding gate, highlighting a transparency deficit.
• One in four travelers who pay for cabin bags are still required to check them at the gate due to limited onboard space.
• The study showed that 92% of respondents believe hand luggage should be included in the base fare and 77% see fees as a deceptive profit tactic.
• OCU has launched an EU-wide campaign urging lawmakers to ban carry-on charges, help passengers reclaim fees, guarantee one free small cabin bag per flyer.