Overview

• Root secured two resale tickets for £724 on Twickets in January to see Oasis’s Heaton Park reunion show
• He learned on the morning of July 16 that the original seller had also listed and sold the same seats via Ticketmaster resale
• Twickets confirmed it withdrew the sale and will issue a full refund to his card within 2–3 working days
• Having booked travel from Preston and taken the day off work, Root and his girlfriend were unable to attend the concert
• The incident has prompted renewed calls for stricter enforcement and improved technical safeguards across online resale platforms