Overview

• Gamers Nexus released a detailed video accusing NZXT's Flex PC rental program of misleading pricing, specifications, and performance claims.
• The investigation highlights discrepancies between PCs offered for purchase and rental, with rental models featuring downgraded hardware under the same names.
• The analysis found that renting a PC through the Flex program could cost up to $15,540 over five years, far exceeding the cost of outright purchase without offering ownership.
• Additional concerns include rapidly changing prices, faked gaming benchmarks, aggressive terms of service, and potential privacy risks related to user data.
• NZXT has acknowledged the allegations and stated it is actively reviewing the situation, promising to provide further clarity in an official statement soon.