NZXT Faces Backlash Over Alleged 'Predatory' PC Rental Program

Gamers Nexus investigation accuses NZXT's Flex program of deceptive practices, prompting the company to review the claims.

Gamers Nexus released a detailed video accusing NZXT's Flex PC rental program of misleading pricing, specifications, and performance claims.
The investigation highlights discrepancies between PCs offered for purchase and rental, with rental models featuring downgraded hardware under the same names.
The analysis found that renting a PC through the Flex program could cost up to $15,540 over five years, far exceeding the cost of outright purchase without offering ownership.
Additional concerns include rapidly changing prices, faked gaming benchmarks, aggressive terms of service, and potential privacy risks related to user data.
NZXT has acknowledged the allegations and stated it is actively reviewing the situation, promising to provide further clarity in an official statement soon.