Overview
- New York City’s consumer protection department says average tips on DoorDash and Uber Eats fell to $0.76 per order, down from $3.66 in November 2023.
- The agency attributes the drop to apps shifting tipping until after checkout and making tip prompts harder to find.
- City rules set to take effect January 26 require an in-checkout tipping option with a 10% preset or a custom amount.
- Officials estimate matching tipping options used in other markets could raise courier earnings by roughly $390 million per year.
- Total courier pay rose by about $1.2 billion after the city began enforcing a minimum pay rate that reached $21.44 an hour last spring, while DoorDash says Dashers average nearly $30 per hour before tips and defends post-checkout tipping as standard.