Overview

• Carmen Maldonado's body was mistakenly sent to Guatemala instead of Ecuador by RG Ortiz Funeral Home.
• The family learned about the mix-up from a TikTok video showing her body at an unrelated funeral in Guatemala.
• Maldonado's body remained in Guatemala for 16 days, causing significant decomposition.
• The family accuses the funeral home of attempting to cover up the mistake and failing to inform them.
• The lawsuit is part of a broader pattern of complaints against RG Ortiz for mishandling remains.