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NYC Bus Report Card Finds Majority of Routes Failing on Speed, Reliability

The analysis links poor performance to congestion, noting gains inside the new toll zone.

Overview

  • Comptroller Brad Lander’s review of MTA data from June 2024 to June 2025 gave D or F grades to 186 of 332 routes, with only seven lines earning an A.
  • Manhattan performed worst citywide, with roughly 73% of routes graded D or F and typical speeds dropping to about 5 miles per hour on some corridors.
  • System reliability suffers from bus bunching, with a citywide average rate of 10.6% and Brooklyn the highest at 15%, driving long and unpredictable waits.
  • Routes traveling through Manhattan’s congestion-pricing zone saw scores improve by about 9.2% between January and June as traffic eased.
  • The MTA says it is pursuing all-borough network redesigns, expanded camera enforcement, and congestion relief, and stresses that dedicated bus lanes are needed; the Queens redesign is now in effect but largely falls outside the report’s data window.